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Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

How do I find my Analysis Credit balance?

The Analysis Credits balance can be found in your Analysis Lab, as well as on the rhAmpSeq™ CRISPR Analysis Tool.

Additional information, such as the expiration dates for your Analysis Credits, is listed in the Analysis Credit balance details in the Analysis Lab.