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Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

Can I order my own custom primers (ie. UDI) with appropriate modifications to function with Normalase™ in the SNAP workflow?

Yes. Please contact your local sales representative or distributor to inquire about the purchase of custom Swift Normalase Indexing Primers that use your own index sequences.


*RUO—For research use only. Not for use in diagnostic procedures. Unless otherwise agreed to in writing, IDT does not intend for these products to be used in clinical applications and does not warrant their fitness or suitability for any clinical diagnostic use. Purchaser is solely responsible for all decisions regarding the use of these products and any associated regulatory or legal obligations.